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Terms and Conditions

By placing an order with Merseyside Sheds it is understood that you (the buyer) has read and agreed with the below Terms and Conditions of sale.

Pricing & Payment.
All pricing for goods on sale from Merseyside Sheds are shown in £Sterling and inclusive of VAT at the prevailing rate (20%). The full and final price payable will be shown clearly in your online cart once all goods have been selected. Merseyside Sheds accept payments via Mastercard, Visa, Visa Electron, Visa Debit, Solo and Maestro as well as direct bank transfers or cash. All online order payments will be taken at the time of order via credit or debit card. Card payments are also able to accept card over the telephone with one of our sales advisers, who are also able to provide our bank details for direct bank transfers or cash inside our showroom. Any orders placed will be confirmed either electronically (if ordered online or by telephone) or in print if the order is placed inside the showroom.

The company requires full and cleared funds prior to the title of goods ordered entering manufacture – failure to ensure this happens within a timely manor will result in a delay to delivery that Merseyside Sheds will hold no responsibility or be liable for any losses caused due to such delay.

Please note: Merseyside Sheds no longer offers cash on delivery.

Product Specification & Sizing
Any images, samples, drawings, sizes and/or product description or advertising we issue, and any illustrations contained in our  brochures, or on our website are produced solely to provide you with an approximate idea of the goods they describe and/or are representative of the finished product.

All garden sheds, summer houses and children’s play houses sizing is taken from the external roof size, with the buildings floor size measuring approximately 4″ less. 

Garden buildings are all supplied with polyester mineral roofing felt, 3mm toughened glass (unless without windows) and quality fixtures and fittings as standard.

On each product page will have product specific information regarding the quality of timber and any other specifications that are relevant to the product on sale.

All building on sale from Merseyside Sheds are manufactured to order and as such, are considered bespoke orders. The number of sizes, extras and options available are purely there for you to buy to your required specification.

We are able to cancel any order that has not entered manufacture, with manufacture taking place within 14 days prior to delivery.

The buyer is asked to inspect the goods upon receipt and notify us as soon as possible if they are damaged. Where a claim of defect or damage is made, if goods are in the condition as received (not  painted, treated, or altered in any way) we will supply or replace any necessary parts to complete your agreed initial purchase to your reasonable satisfaction.

It should be noted that timber is a natural product and prone to changes in appearance, including some movement and the occurrence of small knot holes or splits. Any splits, knots or similar visual imperfections in the timber will not affect the structural integrity of the product in any way, are not considered to be damage. Water ingress caused by spells of rainfall can also occur (see aftercare) None of which render the product unfit for purpose. 

Merseyside Sheds offers free delivery on all garden buildings to the following postcode prefixes: *L, *PR, FY*, *CH, *WN and *WA1-13. When the delivery process is taking place we will be required to park our vehicles as close to your property as possible.

The buyer will receive a text message (usually within 48hrs of placing their order) with a delivery date, then nearer the time of delivery, another text message with a delivery time slot. Due to the nature of the product being delivered, the company cannot be more specific with estimated times of arrival as unforeseen problems can occur. The delivery driver will make contact in the event of a late arrival.

Unless other wise stated, installation of your garden shed or summerhouse is included within the price of your building that is delivered free of charge within our free delivery postcodes.

To gain access to your garden, we must be able to walk around the OUTSIDE of your property. We do not carry panels over walls or outbuildings under no circumstances.

It is essential that a firm and level base be in place before installation can take place. This can be concrete, patio paving flag stones, decking or any other solid foundation. Your firm and level base must measure the same size as the building you are ordering (or larger) and the whole area must be covered to ensure the integrity of your buildings floor is not compromised. We will not install a building on grass or soil.

Failure to provide the above, will result in the installation being aborted and the building being flat pack at your property for self-installation. If we are required to revisit due to your solid level base not being suitable, a re-visit fee will be charged. (POA)

All garden sheds and summerhouses are screwed together internally when installed – no cheap nails on the outside holding your building together! Our installation service includes the application of roof covering, glazing of windows (if chosen) as well as the building being constructed.

Timber is a natural product and prone to changes in appearance, including some movement and the occurrence of small knot holes or splits due to changes in temperatures and weather conditions. Any splits, knots, warping or similar visual imperfections in the timber will not affect the structural integrity of the product in any way, are not considered to be damage, and do not render the product unfit for purpose. Exposure to sunlight can also cause discolouration to the product.

Whilst every effort is made to hand pick timber without visible knotholes or splits there may be occasions where timber is selected in good faith that contains what appears to be a solid knot. Over the course of time / during movement of the product etc. it may occur that these small knot holes are then dislodged from the timber leaving a small knot or crack. Unfortunately we cannot be held responsible for this maturing of the product and can only offer our best advice on how to deal with this situation in the unlikely event that it should occur.

Throughout the year timber can appear to have moved and cause daylight to appear through the joints. This is by no means considered a fault of the product and is caused by shrinking and expanding due to changes in temperature.

To prolong the life of your garden building, we recommend you adhere to the following information:

  • Always check there are no overhanging branches or leaves above your building, this can wear away the felt or break off and damage the roof.
  • Check you have no puddles of water collecting under your shed.
  • All door furniture must be oiled on a regular basis.
  • Silicone seals may need to be replaced when required.
  • The exterior of your garden building features treated timbers (treatment type depends on range of building). We recommend treating the building once installed to waterproof the timbers with a timber treatment that is either oil, solvent or PVC based. If water penetration occurs we recommend you seal your building with a waterproof paint or sealant – more than one coat may be required, check the manufacturers recommendations. Please allow adequate space around your building for future maintenance.
  • Gutters can be fitted – this stops drips of water being blown on to the building, and also stops splash back onto the bottom of the building.
  • If your garden building is erected in damp inclement conditions, you must ensure you leave adequate ventilation to allow the building to dry. If you fail to ventilate the building whilst timbers are drying out, condensation will occur. This will produce drips or runs of water inside the building, which may be mistaken for leaks. Condensation will also build up on the inside of the windows.
  • We use heavy duty felt, this is the best on the market because it is manufactured with a polyester backing. It can move with atmospheric conditions, this is out of our control and will not effect the performance. We felt the buildings in a way that has been tried and tested by the company for over twenty years. The roof size is always the size quoted on our garden sheds and summerhouses.

No timber treatment that is given to any building protects them from water ingress, that can occur during spells of rainfall. We recommend treating your building once installed with either timber treatment that is either oil, solvent or PVC based. Water ingress can also occur during spells of rainfall. This is remedied easily by coating your building per the advice above. Please note that if your building has been delivered during rainfall, our buildings are delivered on an open, flatbed truck therefore exposed to the elements. This in turn can give the impression that your building has allowed water enter the building – this is not the case. We strongly recommend waiting for a dry day when your building has had time to dry, then apply a timber treatment that is either oil, solvent or PVC based to waterproof your building.

Use of Website 

These terms and conditions govern your use of our website. Our terms have been provided and approved by legal documents provider

Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Using the Website implies that you accept these terms.


1.1 You will be able to access the majority of this Website without having to register any details with us. [However, particular areas of this Website may only be accessible only if you have registered.]


2.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

2.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.

2.3 Subject to paragraph 2.1, no part of this Website may be reproduced without our prior written permission.


3.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.

3.2 This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.


4.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy. any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

4.2 When using this website you shall not post or send to or from this Website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

4.3 [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 4.2.]


5.1 Any links to third party websites located on this Website are provided for your convenience only.  We have not reviewed each third party website and have no responsibility for such third party websites or their content.  We do not endorse the third party websites or make representations about them or any material contained in them.  If you choose to access a third party website linked to from this Website, it is at your own risk.

5.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions:

(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;

(b) you do not misrepresent your relationship with us or present any false information about us;

(c) you do not link from a website that is not owned by you; and

(d) your website does not contain content that is offensive,  controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.

5.3 If you choose to link to our website in breach of Paragraph 5.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.


6.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.

6.2 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.


7.1 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or  responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website.

7.2 Nothing in these Terms shall exclude or limit liability for

(i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977);

(ii) fraud;

(iii) misrepresentation as to a fundamental matter; or

(iv) any liability which cannot be excluded or limited under the law of the United Kingdom.


This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

9. OUR DETAILSPlease visit our contact page to view our address and contact information.